Shipping policy

We Can't delivery wines to P.O. Box. 

Tax

finepinot.com.au will not collect any tax on you.

About delivery services zone

Our delivery services are currently only available to locations within the continental Australia(except NORTHERN TERRITORY).

About shipping time 

Order Cutoff Time 10.00 AM (GMT+10) Australian Eastern Standard Time (Melbourne)

After you confirm the order, we will process your order within 1-4 business days. So please allow us to send your order within 2-8 working days after placing the order.

About tracking detail

After your order is shipped, we will immediately send an email confirmation containing the tracking number. Sometimes the shipment will be delayed for updates, please don’t worry.

After receiving the order tracking number, you can inquire on the Fine Pinot website footer section Order Status page to track the status of your order, if still is not more than five working days logistics update record, please send an email to customers@finepinot.com.au help you to query the detailed order information.

About cancel order  

Please review our return policy.

About Shipping fee based on order price

Rate Condition  Transit Time Price
Standard $0.00-$249-99 2-8 Days $12.00 AUD
Free Delivery For Over $250  $250.00 And Up 2-8 Days  Free

 

Any question

Please contact customers@finepinot.com.au

Address: 305 Napier St, Strathmore VIC 3041, Australia

Phone: +61 481 366 606